Monthly Archives: October 2011

Social Media Hot Potato – It’s No Game!

I wanted to shoot out a quick post today due to the many recent fails occurring right now. Brands need to understand that the days are gone where a dissatisfied customer tells 10 of their friends when they are unhappy with … Continue reading

3 Comments

Filed under FAIL, Social Media, Social Media Marketing, Uncategorized

Klout Changes Affect Millions – What You Need To Know

Did you notice?  Of course you did. Millions of people’s Klout scores were affected by the recent changes to their scoring algorithm. The majority affected saw a decline in the overall score they previously garnered through the site. My score dropped by … Continue reading

36 Comments

Filed under Klout, Social Media, Social Media Management, Social Media Marketing, Social Media ROI, Uncategorized

The Big Bank Social Media Failure – Netflix on Steroids

With people occupying everything, everywhere in the USA right now and many others with bailout blues it is amazing to me how the major banks are arrogantly ignoring this crisis and thus missing the boat. Maybe better put, how they … Continue reading

7 Comments

Filed under Social Media, Social Media Marketing, Strategy, Uncategorized

A Huge Market Social Media Agencies Shouldn’t Ignore

Since our company, Social Resolve LLC is no longer a social media marketing company, and is now exclusively a software company, it affords me the rewarding opportunity to help marketers and firms with what we have learned over several years … Continue reading

8 Comments

Filed under Facebook, location based services, Social Media, Social Media Content, Social Media Management, Social Media Marketing, Social Media ROI, Strategy, Twitter, Uncategorized

5 Important Ways To Optimize Your Twitter Profile For Improved Results

Do you realize the importance of your Twitter bio? It can literally make or break your effectiveness on Twitter. There are several things I consult on regarding Twitter profiles and today I am going to share them with you. Whether … Continue reading

31 Comments

Filed under Social Media, Social Media Management, Social Media Marketing, Social Media ROI, Twitter, Uncategorized

Google, Plus Too Many Mistakes = An Accident Going Somewhere To Happen

There are few things in the world you can get away with failing over and over and continue to survive. Ever heard the saying “If you keep doing the same thing, you will get the same results”? Here we go … Continue reading

17 Comments

Filed under Facebook, Google, Google Plus, Social Media, Uncategorized

Social Media Is Poetry In Motion

Social media is poetry in motion. It is a symphony of various content and platforms all working together. Each platform with a different pace, tone and frequency that resonates a message of harmony. Now I want you to remember, I am … Continue reading

11 Comments

Filed under Social Media, Social Media Marketing, Uncategorized

Social Media Is NOT about YOU – Four Points To Remember

I need to get some frustration out. If you know me, or have followed me within the social graph, you know I go to great pains to provide value, help people and give to others. Recently, this has become somewhat … Continue reading

25 Comments

Filed under Facebook, Followers, Social Media, Social Media Content, Social Media Marketing, Social Media ROI, Twitter, Uncategorized

How To Create A Simple Social Media Strategy [INFOGRAPHIC]

One of the most frequent things I speak or consult on is strategy.  More specifically, how to develop a simple social media marketing strategy. Understand, there is no one size fits all for strategy and a lot of additional details … Continue reading

22 Comments

Filed under Facebook, Social content management, Social Media, Social Media Content, Social Media Management, Social Media Marketing, Strategy, Twitter