Tag Archives: marketing

14 Things I’ve Learned About Content Curation In Social Media

We recently published a post called “50 Random Things I Have Learned About Social Media Marketing” that quickly became one of our most viewed posts of all time. It was obvious that many people appreciate a clear and concise post that lists actionable items and truths about effective social media marketing. We decided to apply the same principle to a post about content curation.

14 things I've learned about content curation in social mediaContent curation is something that has been written about quite extensively, however most people still don’t seem to understand what it is and how to be effective with it in social media. In fact many brands even ignore the importance of curation in their streams and instead continually talk about themselves.

Let’s start off by assigning a definition to content curation that is easily understood. Content Curation is the act of discovering, aggregating and posting online content that was produced by others, not yourself. Curation is typically focused on a specific topic or small number of topics that are considered relevant to the audience you’re trying to reach. Though it is often misunderstood, to actually curate relevant content is to also add context, editorial comment or attribution to posts that you are sharing, content curation has become synonymous with aggregating and sharing relevant content whether or not context is added to the post.

As the founder and CEO of Bundle Post, an experienced social media marketer and previously a social media agency founder, I have a lot of time and effort invested in understanding and effectively using social content curation. Here are just a few of the things I have learned over the years that I believe you will find eye-opening and helpful.

14 (of the hundreds of things) I’ve learned about curating content in social media:

1) Knowing your audience and what they’re interested in is imperative.

2) Curating content from the same popular sources everyone else is, is not effective.

3) Curating content that is suggested from sites based on what others are already sharing is not effective. (see number 2)

4) Curating unique, recent and relevant content that is targeted toward your audience’s interest, will initiate engagement by your audience.

5) Retweeting on Twitter and Sharing posts on Facebook is not curating with a strategy, it’s executing someone else’s strategy. You need to RT and share other people’s posts, but not as your entire posting strategy.

6) Hashtagging curated posts with a strategy will grow your target audience if you do it properly.

7) Important reasons you must curate quality content posts:

  1. Provide relevant, selfless value to your community
  2. Build thought leadership on topics important to your strategy
  3. To stay top of mind with your audience
  4. To spark conversations
  5. To earn the right to share and promote your stuff

8) Developing a specific curation strategy is an important part of an overall social media strategy.

9) People are not logged in watching their streams all day, every day. Having enough relevant posts all day long is important.

10) Being consistent with your curation posting makes a huge difference in your results.

11) Proper content curation sparks conversations with your audience and that leads to relationships and ROI.

12) When a curated post receives a lot shares, likes and engagement, it is resonating with your audience. Schedule it several more times over the next week to maximize the effectiveness of that single post.

13) There is no choice between quantity and quality with content curation. It’s always BOTH.

14) Curated social media posts that often get the most shares and engagement are the ones that are by relatively unknown sources!

As you can see, effective social media curation is anything but mindless sharing. It is conscious and active and based on a deep understanding of your audience. There is a substantial difference between the end results of sharing content suggested by some algorithm, a tribe you belong to or content that is really popular as opposed to curation of unique, recent and relevant content your audience finds interesting and valuable. The thoughtful execution of a well thought out strategy is what makes content curation massively effective in the long run.

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Filed under Brand, Content, content creation, Curation, Facebook, Marketing, Relationship, Results, Retweet, Social Media, Social Media Content, Social Media Management, Social Media Marketing, Strategy, Tools, Twitter

The How To’s of Customer Targeting, Acquisition And Retention In Social Media

In a report released earlier this month, “Over 85% of US marketing executives cited acquiring new customers and increasing retention as the top two 2014 marketing priorities.” After reading this, I asked myself when isn’t that the top two priorities of most executives? Isn’t that why a business is marketing to begin with? But I digress…

Customer Targeting Retention & Acquisition in Social MediaThe report further outlined that Executives said that “getting or holding target customers’ attention, as well as finding their target audience online, were the top two major challenges.

I find it interesting how larger brands and agencies find these things so challenging. They have the biggest budgets, the most resources and yet still navigate the online marketing world as if it is print or television. In today’s social networking world, finding your target audience couldn’t be more simple. Holding the attention of target customers is really just as easy, if in fact you are doing it properly.

What small, local and medium businesses lack in the form of resources and budgets, they more than make up for in common sense, nimbleness and the ability to effectively execute quickly. If and only if you understand one simple truth about digital marketing in today’s world…

It’s NOT about YOU!

The reason most of the big brands see the issues outlined in this report and challenging is because most have yet to recognize this fact. Big brands often solely self promote their wares and create a persona of “too good to engage” to their audience. A quick scan of most brands social media feeds and mentions will uncover huge communities that are attempting to engage with their favorite brands and those same brands ignoring the comments, mentions and engagement by the very target customers they say they are trying to find and hold attention with. Is it really this difficult to understand?

Acquire and Retain Customers:

If your priority is to acquire and retain customers, engage them. Make them feel wanted beyond their pocketbook. If you ignore your audience, they’ll not be your audience for very long.

Get Attention:

If you want to get the attention of your target customer, create and curate content that they are interested in. It might not have anything to do with your industry, product or brand. Meet them where their interests are and make your feeds be about them, not you.

Find Your Audience:

If you want to find your target customer, simply search for the people that are your target, connect with them and show interest in who they are. There’s no place this is done any easier than Twitter. I have said many times that Twitter is the hub of social media marketing.

The Wrap Up:

In an age where Facebook organic reach is declining to ultimate zero and the need for real results from social media marketing and other online channels are increasing, marketers need to adjust their “we’ve always done it this way” mentality. SMB’s need to better recognize the opportunities readily available and gain the knowledge and executional capabilities required to capitalize on them.

Twitter is your friend, learn it and execute it well to grow your targeted community. It is one of the only social networks that enables you to easily find and connect with your target audience easily.

Facebook now requires you to pay to reach the audience you already invested heavily to grow. Recognize this and either establish a budget to do that or maintain your presence there, but get better elsewhere.

Above all, look at your social media connections as more of an intimate one-on-one relationship, rather than an audience for your advertisements. If you stop ignoring your community and respond to their mentions, seek to converse with them about what they’re doing and curate recent relevance based on their interests, you will earn their respect and gain their interest in what you do.

 

 

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Filed under Brand, Community, Content, Curation, Engagement, Facebook, Marketing, Results, Social Media, Social Media Marketing, Twitter

4 Ways To Reduce or Kill Social Media Engagement Over Time

In a post last week, we discussed an “Easy Way To Increase Social Media Engagement Right Away” where we covered the fact that social media marketing is real-time and the more you respond and engage with your audience in real-time, the more likely they are to do so more frequently. This post is going to take a look at the opposite approach and detail 4 ways that will reduce or kill your social media marketing and engagement efforts over time.

Don't reduce social media engagementIn order to scale social media engagement, you want to build upon the community interaction you have already established. If you are building relationships well, this will mean that the audience that is regularly engaging with you on social media increases and expands. The accounts that engaged with you yesterday and months and years prior should still be engaging with you now, and you should also be adding even more new relationships to those ranks consistently.

Too often social media marketers find themselves in a cycle of “new”. What I mean by that is that the portion of their following that engages them are often their newer followers and friends, yet the larger portion of their community that they have been connected with for a longer period of time engage at increasingly lesser levels. This is often an indication that there may be something wrong with the social media management or processes being employed.

Here are 4 ways to reduce your social media engagement:

- Responding Slowly: If you are managing your social media marketing in real-time as we discussed in our last post, you are going to scale your social media engagement. Conversely, if you are responding hours or even days after comments, shares and engagement, you are showing your community you are not truly engaged. They WILL stop engaging with you over time.

- Never Responding: When your audience comments on your posts or shares your content, a response is imperative. It tells them that they are important and you appreciate their efforts on your behalf. If you do the “post and leave” tactic and/or never respond to comments, they WILL stop engaging with you over time.

- Never Thanking: Social media marketing is really a parallel universe to the real world. Whatever you would do in real life, you should be doing with your social media management. Thanking others that mention you in conversation, share your content or tell others about you is something you would always do at a networking event. Ignoring those that share your content in social media is a sure-fire way for reducing and ultimately killing their engagement with you and your content over time.

- Notification Hell: As we all should understand, every social network is different and they all have their own unique capabilities, technologies and nuances. If you continually put people into notification hell when they share your posts, they WILL share them less frequently.

For example, if someone clicks the like button on one of your posts on Facebook and you always follow that by tagging them in the comment section of your post, you have now put them into notification hell. Every new comment and additional thank you that you make on that post is sending a notification to someone who just liked the post but didn’t comment.  Thank tagging for everything on Facebook will often create a negative feeling that will result in them engaging with you and your posts less often.

It is hard enough to build a community in social media, let alone get that community to see your posts, engage with you and achieve real measurable results. Don’t get caught up in the cycle of new by alienating your existing audience in ways that cause them to stop engaging. Relationships develop over time and giving your community reasons to continue to engage and do so more often, over reasons to stop engaging is crucial to your social media marketing success!

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Filed under Community, Content, Engagement, Facebook, Followers, Marketing, Relationship, Results, Social Media, Social Media Management, Social Media Marketing

1 Easy Way To Increase Social Media Engagement Right Away

There are a few things we know about most human beings. Things that make us human and also extremely unique in the animal world. We are certainly creatures of habit we both consciously and unconsciously migrate toward the path of least resistance and embrace activities that make us feel good inside. We also avoid things, activities and people that hurt our feelings consciously or even unconsciously. These unique aspects about people also correlate with our online connections and relationships.

Increase EngagementThis came up Monday on one of my Facebook threads where I posted about sneezing and subsequently popping my neck and back out. Yes, I know I am old, let’s move on shall we? :-)

In this thread, my good friend Rick Cooper made a comment of – “Rick Cooper – Is there anytime you don’t have a computer or mobile device at your fingertips Robert? You’re the fastest responder in the West!” To which I replied, “Robert M. Caruso – When I’m asleep Rick Cooper. Social media is real time. When people comment it’s because they are there, right then. The best way to get fewer comments on your posts over time is to lengthen the time you respond. Guess the best way to get more engagement over time?”

Social Media RespondingHere’s the full thread.

Whether you are consciously aware or not, you are gravitating to people that spark a good feeling inside your being. People that are helpful, like-minded or provide you value and insight that you connect with. You are also often unconsciously avoiding people or situations that make you feel uncomfortable, unvalued or hurt. With the higher frequency of social media interactions as compared the number often experienced in real life, the life cycle for feelings, good or bad about a specific person or situation are often much shorter. In other words, we do way more online in terms of interactions than we are able to in real life.

Social media is real-time. What I mean by that is that just as in an offline interaction, it is happening right then and each comment/response cycle is not typically spread over days, but happen in the instance the first communication begins. In social media however, some tend to extend the interaction cycle over an extended period of time by not responding to comments on or shares of their posts.

The easiest way to increase social media engagement over the long term is to be in the present.

It is extremely important to understand the parallels between social media marketing and the real world and the subtle dynamics that make the difference. If in fact social media marketing is real time, responding and engaging in real time is extremely important. The fact that someone is commenting on or sharing one of your posts, right now, means that they are present and available, RIGHT THEN.

Unless you are a celebrity that millions are following and hang on every post you make, all the while knowing that you’re likely never going to acknowledge your fan comments, shares or presence whatsoever, you should be, just like in real life. You see, most people have a genuine expectation to be appreciated and recognized when complimenting, commenting or otherwise “helping” someone else. It’s human nature.

Think about it. If you spoke to someone at a party and they didn’t respond, or if you introduced them to someone interested in what they do for a living and they stepped in front of you and pretended you didn’t exist, would you engage that person or share their business card again? Most people that are willing to be honest about their feelings would have to say they wouldn’t.

So the best way to increase social media engagement is to respond in real time. By doing so, you put a few things into motion in your community that make a massive difference over the long term;

1) Feel good – Everyone feels good when they are acknowledged. Doing it in real time increases the chance that they will engage more at that moment, and more importantly, engage you again in the future.

2) Appreciated – When you feel appreciated by someone, you desire to be around them more and know more about them. You make your audience feel appreciated when you are there and responding when they engage with you or your content.

3) Repetitive – In keeping with what we know about human beings in the opening of this post, we know we can subconsciously create repetitive actions with people by making them feel good, appreciated and like you are always there when they are.

People repeat activity that makes them feel good. Responding in real time, when your audience is there and engaging makes this possible.

In our next post we discuss 4 Ways That Reduce or Kill Social Media Engagement Over Time.

 

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Filed under Community, Content, Engagement, Facebook, Marketing, Relationship, Social Media, Social Media Marketing

How To: Expand Local Business Social Reach Through Content Creation

Even the smallest brands and individual online marketers need to create relevant content for their target audience. It’s about creating thought leadership in certain topics, staying top of mind with your audience and driving traffic to your site through your blog or other social platforms.

Expanding Social ReachThere are many types of content creation that marketers and small brands can and should be doing. Some of the types of created content are; Blog posts, video, images, graphics, infographics, email newsletters, landing pages, events. Most of these kinds of content creation can be done with limited resources, using smart phones or by outsourcing to experienced small agencies.

Expand Your Social Reach:

One of the important and often overlooked reasons consistent content creation is so important is that it provides the opportunity for local businesses and small marketers to expand their social reach. By consistently creating content that is relevant and valuable to your target audience, you also generate content that other social media users want to share.

At the heart of effective social media marketing is sharing or “curating” relevant content from others. In fact, when done properly, about 80% of what a social media marketer posts should come from sources other than themselves. This means that they need recent, relevant content on a daily basis and a lot of it!

Some How To’s:

  • Be consistent with at least 1-2 blog posts per week. Make it easy by using images and videos you capture in and around your daily work and personal activities as the basis for your posts.
  • Optimize your posts around locality and topics both your audience and content curators are interested in.
  • Share your content with hashtags both your audience and content curators are using and following around your locality and topics.
  • Write for legacy, not always events. In other words, create content that is not event-driven but is timeless and can be posted, read and consumed long-term, not just for a specific date or event.
  • Identify and build relationships with social media accounts that post and share about local content frequently. By developing these relationships, they will likely find and share your content as well.
  • On the day’s you publish your posts, schedule shares on Twitter up to 3-4 times across the day and once on other social platforms.
  • ALWAYS include at least one graphic in your posts.
  • Share the graphic from your blog post on image networks like Instagram and Pinterest with a link to the blog post it came from.
  • Share your legacy content in your social streams repeatedly over time.
  • Start conversations with your target audience when they post something that is connected to one of your recent posts. As the conversation develops you can mention a blog post you did on the topic and share the link. (when appropriate)

Some Never Ever’s:

  • Never tag people/accounts when you share it on social media. We call this spam. Earn relationships that want to share your content.
  • Don’t create content that is only and always about you, your company or what you do. Instead create content around what interests your target audience at a rate of 80% and 20% of your blog posts should be about you, your products, services and specials, etc.

Content creation can be a very effective way for local businesses to drive traffic to their website. It is best done when it adds value to the target audience and is not-self centered. Include outreach campaigns to develop relationships that need your content for their social media strategies and always thank those that mention and share your content.

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Filed under Blog, Content, content creation, Curation, Infographic, Marketing, Relationship, SEO, Social Media, Social Media Content, Social Media Marketing, Spam, Strategy

The Two Opposing Forces That Drive Social Media Marketing

Opposing Social Media ForcesAfter many years in this business, I have come to the realization that there are two main forces that drive the social media message. These two connected, but sometimes opposing forces combine to keep social media marketing at the forefront of on and offline marketing discussions. These two forces are what enable the numerous events, trade shows and conventions that the social media space seems to do at much higher levels than most other industries.

I will attempt to outline these two forces with as little bias as possible, while providing some editorial perspective to each.

Educational Forces

Description: The education forces are made up of Bloggers, Consultants, Strategists, Speakers and Trainers whose business is that of coaching and teaching others on how to do social media marketing. Their income, fame and expertise is often solely or largely derived from teaching or consulting other individuals or brands about the space.

Advantages: Since social media is constantly changing, the educational aspect of social media marketing is crucial. Daily changes to platforms, methods and tools require effective marketers to stay current on what’s new and more importantly what’s changing. The educational forces within the industry ensure that these changes are disseminated to active social media participants.

Educational forces are also extremely helpful to those that are new to social media marketing. Let’s face it, understanding the many do’s and don’ts of social media, let alone the most effective “how to’s” is not something easily figured out on your own. Educators within social media provide basic level know how to newbies and those wanting to migrate from dabbling in it.

Another positive that results from industry educational forces is the top of mind effect that occurs both on an offline. What I mean by that is with so many events, speakers, books and blog posts that educate on social media marketing, it constantly drives the press and other media sources to keep it in the news. We see this in the form of brands and news outlets constantly promoting their social profiles and making social media part of their stories and advertisements. Educational forces help ensure this continues.

Executional Forces

Description: Executional forces are Internal Brand Departments, Individual Marketers, Social Media Agencies whose business is that of actually executing social media marketing. Their income and ROI is largely derived from effectively implementing social media marketing on a daily basis that achieves sales, revenue, lead generation or other result oriented outcome. They don’t derive income  from promoting social media in general, generate blog traffic about their social media trainings or how to/strategy consulting services. They are brands and marketers that promote and sell using social media, not promote and sell social media itself.

Advantages: Without executional forces, there would be no need for the educational forces of the industry. Those that are actually executing social media marketing well and therefore achieving real measurable results provide the credibility to an otherwise hypothetically effective marketplace.

Executional forces also provide the data used in research reports that fuel social media marketing’s prominence. It’s the wood in the fire that drives the press coverage about the industry on a continual basis.

Lastly, the executional forces enable integrated marketing by connecting all aspects of on and offline marketing components together by “doing the work”.

Can These Two Opposing Forces Work Together?

The answer is yes, they can work together, but they must improve how they work together. As the social media market, platforms and tools begin to consolidate through mergers and acquisitions, educational and executional forces need to combine their forces or realize the consequences. The industry needs to better manage the educational forces that are controlling the messaging of the industry and executional forces are all too quiet about how they are getting real results.

These are some of the questions that are yet to be resolved between the opposing forces

Should industry educators be held accountable to provide social proof of what they teach, beyond their celebrity status?

Should they be somehow required to show executional experience that supports their desire to be a social media consultant or educator?

Should executional forces do a better job of crossing the divide with educational forces?

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Filed under Agency, Brand, Marketing, Results, Social Media, Social Media Marketing, Social Media ROI

Questioning The Status Quo Of Content Marketing, Traffic, Social Reach and SEO

When it comes to blogs, content creation and digital marketing, most content marketers are trying to achieve one main thing – TRAFFIC. You develop quality content for your audience in the hopes that you can generate new traffic and then repeat traffic that returns often. Mostly this is done through SEO, social reach and email subscriptions that connect your created content with those that find it interesting, relevant and valuable.

For the professional blogger, big brands or content sites, all of this comes together through high volumes of frequent new content, multiple authors and massive traffic. With very little budget, the average business, marketer or brand is often competing in all Status Quo of SEO and Content Marketingareas of online marketing, including social media, SEO and email subscribers in an uphill battle for eyeballs. The resulting content marketing, social media and search quandary becomes a high school-like popularity contest with few winners.

Popular content becomes the driver without regard for quality and social media becomes flooded with people sharing the same piece of marginal content. The social graph is flooded every day with shares of blogs, articles and news from the same sites and writers, which often contain tired, reused story ideas. Does this sound familiar?

Here are some questions we are asking ourselves:

  • For Social Marketers:

1) Is there a difference between recent/popular and recent/relevant content?

2) If curating recent/popular content drives more clicks and shares, does it also result in the desired engagement and relationships with your target audience?

3) Does curating the same popular content sources/authors day after day achieve real net results?

  • For Content Creators:

1) Is most popular search results benefiting the content creator as much as driving Pay Per Click competition for an advertising platform?

2) Does “tribal” sharing really achieve measurable results, clicks, views and expanded social reach of/by your intended audience?

3) Does the status quo effectively get your content in front of both your target audience and those that need it for curation?

Should the Status Quo Somehow Evolve?

As we continually ponder these questions at Bundle Post, we are also considering answers that have the opportunity to level the playing field between big brands, content sites and the average blogger, writer and brand.

  • Are there more questions we should be asking?
  1. What would it look like if content marketing, blog traffic and SEO were turned on its head to better benefit content creators, curators and the content consumer?
  2. What if there was an easier way for content creators to get their content in the hands of those that need to curate it, thereby expanding their social reach with their actual target audience?
  3. What if all the great content that is often undiscovered could better compete with the recent/popular content sites?
  4. How would content marketing, SEO and traffic evolve effectively if most recent/relevant quality content, not popularity became the bar?
  5. How can something like the Bundle Post RSS Project be used to positively impact brands, curators, consumers and social media marketers?

We are purposefully not answering some of the questions because we want to know what you think. We’d love your input and ideas.

 

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Filed under Blog, Brand, Content, Curation, Results, RSS Feed, SEO, Social Media, Social Media Content, Social Media Marketing

We Want To Share Your Blog Content, RSS and Expand Your Reach

Today Bundle Post begins an expansion from our unique social media content management, curation and scheduling roots, to the addition of content marketing, traffic building and extending reach for blogs and content creators. Today we are announcing the Bundle Post RSS Project that has already begun databasing, categorizing and indexing RSS feeds across the web.

Where’s yours?

Bundle Post RSS IndexFrom the beginning, the aim of Bundle Post was to make social media marketing and curation far more efficient and effective for brands, agencies and marketers. As we have continued to grow and expand our capabilities in this area, we have always realized that tackling the blog, traffic and content marketing issues were also connected digital marketing pains that bloggers, brands and marketers experience.

Starting over two years ago, we evaluated social media and content marketing challenges together and very clear and connected obstacles stood out like a sore thumb. The question of “How do I get more blog traffic?” -or- “How do I increase traffic to my content?” always comes up.

The Problems:

1) Traffic – Many struggle to get their blog and content found on search engines, that as you know prefer to display most popular content, instead of the most recent and relevant content on a topic, YOURS. Therefore you are left to hire or become expert in SEO and/or buy Search and Social Media Ads to generate traffic. Brands and content creators need a better way to have their content discovered and increase traffic to that content in new, creative and measurable ways.

2) “Tribes” – So you thought tribes might be the answer, only to realize that the mythical 6 million, trillion reach you now have with all those “celebrities” in your tribe isn’t actually resulting in anymore traffic or reach for your blog. You faithfully share the other people’s content (which may or may not be valuable to your audience or inline with your social media content strategy) only to realize that your “tribe-mates” are rarely logging in, let alone sharing your posts. You invest further time, effort and investigation reveals that the ones who actually are sharing your content aren’t really influential at all. In fact, most of their huge followings could care less about anything they share on social media and you’re left worse off then you started.

3) Monitoring – Adding to the obstacles facing bloggers and content marketers being able to effectively monitor the open web where you or your brand is being mentioned. We’ve all tried Google Alerts for this and have become painfully aware that you find more mentions from people within social media who tell you about your brand mention on a blog post, then you ever discover through Alerts. Brands and marketers need a way discover, monitor and engage with content mentions across the web that occur outside of the social graph.

We could go on and on, right?

Innovative Vision:

Bundle Post is beginning phase one of our RSS and content index project that enables site owners to add their RSS feed into our index. During this phase we will collect and database over 250,000 RSS feeds in less than 90 days, then grow that number exponentially on an ongoing basis.

From there feed owners will be allowed to validate/prove ownership of one or more RSS feeds and control the RSS description, category, keywords, tags and more in order to optimize a feed related to its content. As the project continues over the course of 2014, the Bundle Post RSS project will be releasing multiple tools for blog owners and Bundle Post users, as well as new Feed Content Optimization (FCO) and “stream” opportunities that will deliver powerful traffic, analytics and content marketing capabilities never before seen online.

Our goal with the RSS project is to improve content discovery and curation for social media marketers in killer new ways and at the same time provide bloggers and content marketers new innovative solutions for expanding their content reach both in and outside of the social graph. This is far more than a RSS directory, so jump on the train and add your RSS feed into the Bundle Post index and we’ll be in touch soon to help you validate your blog ownership in phases two and three with many more big things to come…

AddRssFeed

This is what they call BIG DATA…

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Filed under Blog, Brand, Bundle Post, Content, Curation, Marketing, RSS Feed, Social content management, Social Media, Social Media Content, Social Media Management, Social Media Marketing

A Social Media Marriage? No Wedding Bells, But Lots Of Benefits

**This free webinar has been rescheduled for March 26th at 10am PDT – Register here

We sure don’t want to burst your bubble, but this is not some wild, hair-raising story of two lovers that met on a social network and got married remotely over Twitter, although that does sound like something kind of fun. This announcement is about marrying of two technologies that were made for each other.

Sendible and Bundle Post are going BundlePost Sendibleto be conducting a first ever joint webinar. The free webinar will show how one of the top social media dashboards and the only social content management system work together to make social media marketing efforts more effective, efficient and profitable.

The Sendible dashboard delivers a powerful platform for engaging with customers, measuring results and monitoring your brand across multiple social media channels at once. The solution expands multi-channel, accounts and team management beyond other platforms with broader features. Sendible tracks your social media account activity and reports on a broad range of metrics including analytics, fans/followers, clicks, traffic, engagement, sentiment and more.

By combining the scalable Sendible social media management platform with the patent pending content aggregation, curation, scheduling, hashtagging and marketing efficiencies of Bundle Post, many social media marketers and brands are able to reduce the number of tools they use, cut the time they spend managing their social media efforts and more importantly improve their results in dramatic ways.

On March 19th, Sendible and Bundle Post will be doing a live joint webinar showing the complementary technologies and how they work together to get you better results in less time. Click Here to register for the webinar. Space is limited!

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Filed under Brand, Bundle Post, Content, Curation, Results, Sendible, Social Aggregation, Social content management, Social Media, Social Media Content, Social Media Management, Social Media Marketing

78% of Local Brands Believe Social Media Essential – Only 1/3 Prioritize It

In a new study published by eMarketer states that brands believe websites, social media marketing and email are the most important digital marketing elements for effective local marketing. 78% stated that social media marketing is important or essential. Those statistics alone are quite dramatic, but if we spend some time looking into the data a bit deeper, some very revealing trends appear.

SMB Social Media ImportantThe biggest irony within the study shows that only 25% of those same respondents planned to prioritize social media marketing in their digital marketing efforts. Wait a second… 78% said it was important or essential, yet only 25% were going to prioritize it. That was astounding to read, wasn’t it?

The report goes further to explain that 80% of brands expected to maintain or increase their digital marketing spend for local marketing in the coming years.

The report does not get into the details of why the massive disparity between deeming social media marketing essential for local businesses and the lack of prioritizing it at a similar level. Being very experienced in local, national and international social media marketing, we thought we would outline some of the reasons we believe this may be the case.

Why aren’t local brands adding social media marketing as a priority, though they believe it’s essential?

1) Budget – Many of these same local brands are already tight financially. They’re often spending money on a lot of “old school” yellow page and direct mail marketing without tracking the results. Often the belief is that they need to continue doing those things or their situation will decline even more.

A thoughtful evaluation of these mediums, outdated email marketing efforts and other digital optimization requirements can show areas where costs can be reduced or eliminated and where funds can be reallocated to social media and an overall digital upgrade. In today’s world for most SMB’s, these are the things that begin to make a growth impact on their business.

2) Knowledge – If you are an SMB that realizes the importance of social media marketing, yet you don’t have the knowledge or experience to do it, that can paralyze you from taking any action, let alone making it a priority. You don’t have a strategy, plan to execute it even if you did have a strategy, or any base of knowledge that would enable you to do it effectively anyway.

Enter the consultant

3) “Consultants” – So you’re a small business owner that recognized you needed a presence on social media some time back while it was beginning to rise in the news, with users and then with big brands. You had no idea how to do it but a social media expert/consultant was doing a presentation at the local networking group meeting and you decided to pay the $100 to attend.

After listening to all the information they presented, you realized you still couldn’t do this alone and needed help, so you took the expert’s business card and called for an appointment. They pitch you on setting up your social media accounts, making a strategy, consulting and training so you could be really effective.

$800 and 6 months later you are overwhelmed, frustrated and feel like you had been mugged. You aren’t getting anywhere on real results, have spent time and money you don’t have to spare and the consultant is now offering additional training services they’d like you to invest in.

Sound familiar to anyone? I hear this every single day from unsuspecting business owners. It’s no wonder they are not making it a priority.

For a large percentage of small to medium local brands, these factors are a reality. They know their industry and business, not something new and ever-changing like social media marketing. They want and need to focus on what they know and don’t have the time, resources or ability to add another item to their plate. Most simply need a clearly defined reason as to why they need to make it a priority, coupled with a cost-effective solution that handles it for them with the least amount of time required on their part. They are willing to pay for professional help that will get results and enable them to focus on their business.

If you’re a business owner that fits into the statistics outlined in this report, I suggest that you find a social media professional that understands what is detailed here and will take the time to consult you through these points to discover cost reduction opportunities. They will also be able to propose a total social media management solution that gets results for you so you can focus on what you are good at.

Quote Business People ValueRemember this:

“Business people value their time and money above anything else in their work life. Don’t steal either of them” ~ @fondalo

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