This series has really got a ton of traction. When I say that I am not meaning traffic and all that, I am referring to mind shift. The idea that these fake experts and social media celebrities have taken over this industry has really struck a chord with more people than I thought. I mean many of us agree on the idea I present in this series, but I did not expect the up-in-arms mentality and desire many are displaying.
The number of people sharing experiences, calling people out by name and banning together around this idea has been nothing short of inspiring. Many of us have expressed these feelings to each other individually or in small groups, but it appears that it is going beyond that now. I got permission to share a few examples of what I have been seeing.
I received this comment from my long time friend @jayvee4you on the Part 3 post:
To which I responded:
“I am determined that we take back our industry from these folks that have created speaking and book careers and don’t/haven’t really done it!!!! Or at least aren’t doing now. If we do not stand up and control the message with proper, results driven content, we will all be out of work and a laughing stock like when this whole thing started…”
Following that, my friend @ilovegarick messaged me on Facebook with a conversation in process with one of these types we are talking about here. This situation typifies the issue we are facing, doesn’t it?
He went on to write about it, calling it “What’s Your Biggest Challenge in Social Media.” He wraps up with “So what’s my biggest challenge in social media then? It’s apparently not my original answer of ROI. It is simply this: working with people who proclaim themselves as “social media gurus” and then pitch how they can work wonders for other businesses. They give those who know what they’re doing a bad name.”
I think it’s clear we are all getting frustrated with the state of the industry and how these “name” people are controlling the message and what eventually happens to us and the industry as a whole. I for one am not going to stand for that any longer. Will you?
So in the final post of this series, there are two things I want to convey. One for the social media professional specifically and one for everyone:
1) To the social media professional – We must take back our industry. The media have latched on to these authors and speakers, giving them credibility that they should not have. A book is not an indication of a social media professional and the size of their following or number of likes isn’t either and we all know this. What they DO themselves and the actual results are the proper indication of whether someone is a social media professional or not.
What can we do to take back the industry? For starters, let’s stop sharing content these folks produce, even if it is relevant to our audience. Let’s stop giving them credibility by engaging with them, if that opportunity in fact ever occurs. Let’s lead by example and produce results that are real and well beyond followers, Klout and perceptions. Finally, we must call these people out wherever possible and appropriate and reclaim the message and control.
2) Suggestions for everyone –
Be very weary of anyone that claims being a social media expert or that do not do social media as they tell you and others to do for your social media strategy. Be very careful of those who consult on social media, but their social media is greatly lacking. Beware of those with huge followings that do not respond and engage.
RUN from those who are celebrities that consult big brands on social media marketing. Nothing they have to say is relevant to the average business. My fourteen year old daughter could design and execute a successful strategy for a major brand. Social media marketing for the small and mid-sized business is a completely different game!
Finally, stop following and giving credibility to these celebrity social media experts. You are far better off finding a handful of small to medium social media agencies whose feeds reflect the things you know are right, than to waste time learning things that will suck your time and lead you to poverty for your business.
Now let’s take this industry back and together mold it into the most effective marketing platform ever seen.
**Footnote – Remember the social media expert that automates questions and ignores when people answer, yet professes to be a social media rock star for brands? Here’s how Monday night ended up on Garick’s post. Utterly amazing… Time? I make the time to respond to every single comment and question. It’s social media! Can you get any more arrogant?