Now that the buzz and media frenzy about the demise of RadioShack and the analysis of why by Wall Street and other experts is beginning to subside, another consideration should be examined. What happens to brands that do not remain relevant, stop innovating and sit on their hind quarters? Well in short, they RadioShack... Are You Relevant? … Continue reading When Brands Fail To Remain Relevant, They RadioShack – Who’s Next?
A Guest Post By Samantha Cangelosi Who doesn't like referrals from current clients? Having your social media agency referred to someone else shows that your current clients are obviously happy with your services, and that’s ultimately what any business owner would want, right? When I received a referral from a client last week, I was … Continue reading You Charge This Much Money For Social Media ??? by @smconnec
I can't recall the source or specifics, but I recently heard a story on the radio involving a restaurant and a Maitre d' that is embedded in my thoughts for time and memorial. Not the specific details, but the over-reaching premise and point of the story that directly connects to social media marketing and customer service. The … Continue reading Be A Maitre d’ Of Social Media Marketing