Customer service is at the core of effective social media marketing. The beginning of effective customer service is listening to your customers and prospects, but more than that, it's showing that you're listening by responding. Even further, it's responding in real-time that delivers the message of responsiveness, authenticity, priority and that the your connections are … Continue reading Customer Service “IS” Sales In Social Media – 2 Examples and 3 Tips
Customer Service “IS” Sales In Social Media – 2 Examples and 3 Tips
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