Customer Service “IS” Sales In Social Media – 2 Examples and 3 Tips

Customer service is at the core of effective social media marketing. The beginning of effective customer service is ¬†listening to your customers and prospects, but more than that, it's showing that you're listening by responding. Even further, it's responding in real-time that delivers the message of responsiveness, authenticity, priority and that the your connections are … Continue reading Customer Service “IS” Sales In Social Media – 2 Examples and 3 Tips