Now that the buzz and media frenzy about the demise of RadioShack and the analysis of why by Wall Street and other experts is beginning to subside, another consideration should be examined. What happens to brands that do not remain relevant, stop innovating and sit on their hind quarters? Well in short, they RadioShack... Are You Relevant? … Continue reading When Brands Fail To Remain Relevant, They RadioShack – Who’s Next?
Social media marketing often gets media attention and viral activity when big brands create a big budget video designed to attract attention and be shared. Consumers often connect with humor or emotion contained within such videos, share them and the next thing you see is the media and news sites writing about how awesome or effective the … Continue reading 4 Significant Advantages You Have Over Big Brand Social Media
In Part 1 of our series on Amateur Social Media Marketing fails, we covered some of the more common mistakes we see on a daily basis. We are continuing our series with an additional nine mistakes that you really should avoid.Again, we want to reiterate that this post is specifically for those that are using social media … Continue reading Part 2 – 18 Amateur Social Media Marketing Mistakes To Avoid
Social media marketing isn't rocket science, however there are an incredible amount of details, nuances and procedures that not only take time to understand, they're changing on a daily basis. If you're using social media for marketing, you are constantly bombarded with tools, activities and methods from thousands of people. Without knowing, we often replicate … Continue reading 18 Amateur Social Media Marketing Mistakes To Avoid – Part 1
Over the weekend I was scrolling through my feed on Facebook and came across this Sponsored Post from the United States Postal Service, USPS. It caught my eye because it had Spider-Man prominently displayed with the caption "Always at your service" accompanying it. This immediately trigger some thoughts and emotions about the USPS that many … Continue reading How NOT To Do Facebook Ads
Customer service is at the core of effective social media marketing. The beginning of effective customer service is listening to your customers and prospects, but more than that, it's showing that you're listening by responding. Even further, it's responding in real-time that delivers the message of responsiveness, authenticity, priority and that the your connections are … Continue reading Customer Service “IS” Sales In Social Media – 2 Examples and 3 Tips
Regardless of whether you are in the United States, celebrate Thanksgiving as a holiday or not, its role in social media marketing is eternally connected. Not the way you might think. The Pilgrims didn't use twitter and there is no social media turkey destined to be on anyone's table this year. Effective social media marketing … Continue reading The Importance Of Thanksgiving In Social Media