When Brands Fail To Remain Relevant, They RadioShack – Who’s Next?

Now that the buzz and media frenzy about the demise of RadioShack and the analysis of why by Wall Street and other experts  is beginning to subside, another consideration should be examined. What happens to brands that do not remain relevant, stop innovating and sit on their hind quarters? Well in short, they RadioShack... Are You Relevant? … Continue reading When Brands Fail To Remain Relevant, They RadioShack – Who’s Next?

4 Significant Advantages You Have Over Big Brand Social Media

Social media marketing often gets media attention and viral activity when big brands create a big budget video designed to attract attention and be shared. Consumers often connect with humor or emotion contained within such videos, share them and the next thing you see is the media and news sites writing about how awesome or effective the … Continue reading 4 Significant Advantages You Have Over Big Brand Social Media

Part 2 – 18 Amateur Social Media Marketing Mistakes To Avoid

In Part 1 of our series on Amateur Social Media Marketing fails, we covered some of the more common mistakes we see on a daily basis. We are continuing our series with an additional nine mistakes that you really should avoid.Again, we want to reiterate that this post is specifically for those that are using social media … Continue reading Part 2 – 18 Amateur Social Media Marketing Mistakes To Avoid

18 Amateur Social Media Marketing Mistakes To Avoid – Part 1

Social media marketing isn't rocket science, however there are an incredible amount of details, nuances and procedures that not only take time to understand, they're changing on a daily basis. If you're using social media for marketing, you are constantly bombarded with tools, activities and methods from thousands of people. Without knowing, we often replicate … Continue reading 18 Amateur Social Media Marketing Mistakes To Avoid – Part 1

How NOT To Do Facebook Ads

Over the weekend I was scrolling through my feed on Facebook and came across this Sponsored Post from the United States Postal Service, USPS. It caught my eye because it had Spider-Man prominently displayed with the caption "Always at your service" accompanying it. This immediately trigger some thoughts and emotions about the USPS that many … Continue reading How NOT To Do Facebook Ads

Customer Service “IS” Sales In Social Media – 2 Examples and 3 Tips

Customer service is at the core of effective social media marketing. The beginning of effective customer service is  listening to your customers and prospects, but more than that, it's showing that you're listening by responding. Even further, it's responding in real-time that delivers the message of responsiveness, authenticity, priority and that the your connections are … Continue reading Customer Service “IS” Sales In Social Media – 2 Examples and 3 Tips

The Importance Of Thanksgiving In Social Media

Regardless of whether you are in the United States, celebrate Thanksgiving as a holiday or not, its role in social media marketing is eternally connected. Not the way you might think. The Pilgrims didn't use twitter and there is no social media turkey destined to be on anyone's table this year. Effective social media marketing … Continue reading The Importance Of Thanksgiving In Social Media

It’s Nearly Impossible To Become A Social Media Professional Part 1

Social Media marketing has many challenges. Add to those challenges a new medium that changes very quickly and is rapidly growing new users and we have something that has a huge learning curve. This blog series is going to address some of those observations and obstacles most have to making the jump from marketer to social … Continue reading It’s Nearly Impossible To Become A Social Media Professional Part 1

Facebook Does More To Make Google Plus Viable Than Google Ever Could

If you have read my blog for any length of time, you know I am no Google or Google Plus fan. I have repeatedly discussed my views on what can only amount to a failure on Google's part to get in and actually dominate or at least become relevant in the mainstream social space. This opinion is … Continue reading Facebook Does More To Make Google Plus Viable Than Google Ever Could

Who Would Have Thought That Social Media Bad Could Get Even Worse?

I would have never thought that some things could get worse than the bad that they already were. Leave it to True Twit to accomplish such an amazing spectacle of foot shooting! This is so out of place in social media, almost as out of place as this bride and groom shooting at their wedding. If you … Continue reading Who Would Have Thought That Social Media Bad Could Get Even Worse?