Tag Archives: Time

Where Social Media Brands, Marketers And Agencies Spend Their Time [REPORT]

We recently conducted a survey of social media marketers, brands and agencies to better understand where they spend their time and the challenges they are facing with their social media marketing. The 11 question survey consisted of multiple choice questions, as well as multi-part questions that asked the respondent to rank their agreement with specific comments/challenges of content, social marketing and curation. With hundreds of respondents completing the survey, we decided that there is a lot of relevant information that others in the industry could learn from, so we will be writing several posts about the data.

For this post, we are going to focus on the main activity and use of time questions we asked.

Question 1:  HOW MANY DAYS PER WEEK DO YOU SCHEDULE CONTENT FOR YOUR SOCIAL MEDIA STREAMS?

This question was crucial to understanding the level of experience of the survey respondents. Those of us in the industry for some time, we understand the importance of consistent, relevant content in all social media streams on a daily basis, all day long. In asking this question we learned that the majority of the survey respondents are heavily active with scheduled social media scheduling and a small percentage of respondents are less experienced.

82% of those surveyed stated that they schedule social media posts three or more days per week. A huge number, no doubt, but what we found most interesting is that a huge majority of almost 66% schedule content five or more days per week for their social streams.

Days You Schedule Social Media Posts

We believe that this information is showing that if you are not scheduling content for your social streams at least 5 days per week, you are likely getting lost in the noise of those that are, or at least you are sitting at your desk everyday manually live posting content to your streams.  These numbers are inline with our philosophy that social media is like a freeway and you have to have enough cars (content) on the road everyday to be seen, let alone effective.

Question 2:  ON AVERAGE, HOW MANY SOCIAL MEDIA POSTS TO YOU SCHEDULE EVERY DAY ON TWITTER

58% of social media marketers stated that they schedule more than five posts per day on Twitter and over 35% schedule more than 10 posts. Given that Twitter is a much more active posting site this was not a surprise.

Twitter is a unique social network in that updates are displayed only at the time they are posted, whereas Facebook for example will display content in the newsfeed over and over based on when users login and how well an update is engaged with by your friends/followers. Since Twitter is void of such an algorithm and posts scroll based on when it was posted, not how much engagement the post receives, posting much more frequently is imperative.

Posts Per Day On Twitter

Posting enough content on a daily basis to Twitter is crucial to growing a targeted audience, sparking engagement and building relationships. You want to be sure that whenever your audience happens to login and check their streams, they see something of valuable and interesting from you. This builds thought leadership, creates opportunities for sharing and conversations, which is what results in ROI.

Question 3:  HOW MANY HOURS PER DAY DO YOU SPEND FINDING, EDITING, SCHEDULING AND POSTING CURATED AND MARKETING CONTENT TO YOUR SOCIAL MEDIA ACCOUNTS?

When we asked how many hours per day these social media marketers spend managing and scheduling content, an astonishing 75% said two hours or more. That’s two or more hours every single day managing curated and marketing content for their social streams.

Hours Scheduling Social Media Posts

The question that should also be asked is, if you are spending 2-5+ hours per day managing your social media posts, what are you not doing that could be getting real results? Engagement, conversations and relationship building are all going to suffer if this much time is required everyday managing scheduled posts and marketing content.

Let’s be clear, you have to have relevant, valuable content in your streams and you also have to post updates about you, your products and what you do in an appropriate mix. If you have little or nothing in your streams, you will not get engagement. Without likes, comments and conversations it is impossible to build relationships on and offline. Without relationships your social media marketing has no foundation and will not achieve real results. It’s a quandary isn’t it?

The challenge facing the social media agencies, marketers and brands we surveyed and the millions of others around the world is that much of the time spent everyday on social media marketing is unproductive time. This survey shows that much of the time and effort doing social media marketing is spent in the back office finding, managing and scheduling content, rather than in conversations, relationship building and other functions that lead to revenue and ROI.

With the thousands of tools and applications on the market that are designed to help with these tasks, why are so many still dealing with this time/effort mismatch? We believe the answer is that most of the tools available aid with some of the curation and scheduling tasks, but few actually impact efficiency enough to make a substantial difference. Therefore, we see the answers to the survey still showing an incredible amount of time and effort being spent in the back office.

Read about 8 new ways content curation and social media marketing just got easier. That’s where Bundle Post makes a massive impact.

In our next post, we will unveil additional eye-opening details of this survey and give you a lot more data on what social media challenges marketers say they have today.

The second second survey report post is now out – The Importance And Challenges Of Content Curation

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Filed under Agency, Brand, Bundle Post, Content, Curation, Engagement, Marketing, Relationship, Results, Social content management, Social Media, social media automation, Social Media Content, Social Media Management, Social Media Marketing, Twitter

Social Media – Your Time Percentage Should Equate To Result Percentage

Ask yourself a few questions:

Where are you spending your time in the social graph?

What social networks get what percentage of your time and effort?

What network do your target audience spend most of their time on?

Which social network has the highest quantity and concentration of your target audience?

If you can’t answer these questions, you’re probably not being as effective with your social media marketing as you could or should be.

When a marketer or agency that is newer to social media asks me questions like, should we be on Pinterest, or should we have a brand page on Google Plus, I know right away they have a problem. You need to know where your audience spends most of their time when on social media and more importantly which social network gets the best results for your effort and time spent.

Once you know these answers, be sure your time and effort reflects the numbers. In other words, spend time on the social networks that get you the best and most results. Spend less time on the social networks that get the least or slowest results.

You’d think this would be common sense, right? Unfortunately it isn’t. I can’t tell you how many times a social media professional or marketer tells me about one of the newer or really niche social networks they love and that they spend most of their time on. My only question to them is this. How much revenue have you driven on that social network, rather than the main networks that have the highest concentration of your target market?  Sadly, one of two things usually happens:

1) They disappear and end the conversation. (BTW – this happened yesterday with someone I know personally when discussing their blog and the traffic they drive because they write about the newest shiny things and how traffic is so important. Once I asked them about revenue, poof!) Is it really that hard to understand? If you’re spending a ton of time doing something for your business it needs to get returns. Ignorance is only bliss if you won the lottery. In business you can’t ignore the obvious.

2) They justify and make excuses. Ya, but I really like it. Well, I am here to have fun too. It’s not about making money for me. These are the other responses I hear. Really?  You’re a social media marketing consultant, agency, marketer or ninja and it’s not about making money? Please stop consulting or teaching social media to anyone else!!!

Example?

Our revenues and new Bundle Post users come as a result of the following:

50% Twitter – 40% Facebook – 10% Linkedin/G+/Etc.

We spend our time and efforts in exactly these percentages, on these platforms.

For those of you that have read my stuff for a while, you know that my only goal is to help you get real results from your social media marketing. I write only about what I do that gets results, not theory or hype about the industry, new shiny distractions, etc. Don’t take any of this personally, just use it to be better.

I leave you with a mission:

Know the numbers, where your audience is and start getting real about what you are doing and where. Putting your head in the sand isn’t going to help get you results and ROI.

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Filed under Agency, Facebook, Google Plus, Marketing, Results, Social Media, Social Media Marketing, Social Media ROI, Strategy